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We're Here To Help!

Not seeing your question here? Visit our showroom in Gwinnett, or give us a call today at 770-609-6187!

wheelchair scooter outdoor


  • Are you located in Georgia?
    Yes, our office is in Buford, Georgia. We proudly serve the greater metro Atlanta area and beyond. Our showroom operates from 9 AM to 5 PM, Monday through Friday, with 24-hour on call EMERGENCY repair service available.
  • How do I troubleshoot my wheelchair or scooter?
    Most models manufactured in the last decade have built-in troubleshooting codes that will flash on your joystick controller or scooter control panel. Begin by identifying the flashing code and counting the number of flashes. Next, contact our technical support team at 770-609-6187 so that we can diagnose the problem. When you call, please provide us with the brand name and model of your unit.
  • How do I schedule service for my wheelchair or scooter?
    If your wheelchair requires routine maintenance or a component replacement, we offer home visits. Alternatively, you can schedule an appointment to visit our service center. We also provide 24-hour on call EMERGENCY repair service. Please note that service charges for weekends and holidays may vary.
  • Do you accept insurance?
    We focus on delivering efficient and timely service to get your wheelchair back in working order. Recognizing the importance of mobility in your daily life, our goal is to address your needs quickly and affordably. Currently, we do not process insurance claims, including Medicare or Medicaid.
  • What form of payments do you accept?
    We currently accept all major credit cards (VISA, MasterCard, Discover, etc.) and checks as forms of payment. Additionally, we accept Care Credit and PayPal financing. See if you qualify using the links below. PayPal Care Credit
  • What if the in-home repair is not successful?
    We offer home repairs for your wheelchair or scooter. If we can't fix it at your home, we'll provide a free loaner, if possible. Your equipment will then be repaired at our service center and returned to you - typically within 24 to 48 hours.
  • Are all repairs done to factory standards?
    Yes. We work with all major manufacturer brands, to their specifications. With over 30 years of experience, there are few issues we haven't been able to address.
  • What services do you offer?
    To cater to the diverse needs of our customers, we offer a range of services, including: Medical Mobility Equipment Sales & Service Mobility Scooter and Joystick Sales & Service Preventative Maintenance & Certified Warranties Take advantage of these services today, you will be happy you did! Call us at 770-609-6187.
  • Are my batteries covered under warranty?
    Batteries on power mobility are covered under warranty for six (6) months from the date of purchase.
  • How long should my batteries last?
    Battery life is dependent on temperature, weight of the user, amount of daily use and how well the batteries have been maintained. Depending on conditions, batteries can last as little as six (6) months and sometimes up to three (3) years.
  • Do you sell or rent new wheelchairs and scooters?
    Yes. For rentals, we can only offer standard, non-customized equipment. If you are interested in financing, we do offer Care Credit and PayPal. See if you qualify using the links below. Care Credit PayPal
  • Can I trust your service technicians?
    Yes. We employ only the most highly qualified professionals and a thorough background check is performed on all of our technicians. It's our top priority to earn your trust.
  • Can I call for an estimate over the phone?
    Yes, we do provide estimates over the phone. However, please note that an estimate is based on the information about the make and model of your wheelchair that we receive over the phone. It's important to recognize that this estimate is not a guaranteed price until we perform an in-person diagnosis of the wheelchair.
  • How long will you hold my equipment?
    We typically coordinate a pick-up timeframe with the customer. If a customer does not arrange for pick-up or redelivery, equipment is held for a maximum of 30 days. Beyond this period, the equipment may be disposed of.
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