24 Hour On-Call
Emergency Repair Available
Call Us Today 770-609-6187
1384 Buford Business Blvd Suite 200
Buford, Georgia 30518 (directions)
ACCESS WHEELCHAIR & REPAIR FAQ
We're Here To Help!
Not seeing your question here? Visit our showroom in Gwinnett, or give us a call today at 770-609-6187!
FREQUENTLY ASKED QUESTIONS
Yes, our office is in Buford, Georgia. We proudly serve the greater metro Atlanta area and beyond.
Our showroom operates from 9 AM to 5 PM, Monday through Friday, with 24-hour on call EMERGENCY repair service available.
Most models manufactured in the last decade have built-in troubleshooting codes that will flash on your joystick controller or scooter control panel.
Begin by identifying the flashing code and counting the number of flashes.
Next, contact our technical support team at 770-609-6187 so that we can diagnose the problem.
When you call, please provide us with the brand name and model of your unit.
If your wheelchair requires routine maintenance or a component replacement, we offer home visits.
Alternatively, you can schedule an appointment to visit our service center.
We also provide 24-hour on call EMERGENCY repair service. Please note that service charges for weekends and holidays may vary.
Currently, we do not process insurance claims, including Medicare or Medicaid. Our focus is on providing quick and affordable service to get your wheelchair back in working order.
We accept all major credit cards (VISA, MasterCard, Discover, etc.), checks, Care Credit, and PayPal financing. See if you qualify using the links below: PayPal Care Credit
If we can't fix your wheelchair or scooter at home, we'll provide a free loaner if available. Your equipment will be repaired at our service center and returned to you within 24 to 48 hours.
Yes. We work with all major manufacturer brands, to their specifications. With over 30 years of experience, there are few issues we haven't been able to address.
To cater to the diverse needs of our customers, we offer a range of services, including:
Medical Mobility Equipment Sales & Service
Mobility Scooter and Joystick Sales & Service
Preventative Maintenance & Certified Warranties
Take advantage of these services today, you will be happy you did! Call us at 770-609-6187.
Batteries on power mobility are covered under warranty for six (6) months from the date of purchase.
The lifespan of wheelchair batteries depends on factors like temperature, user weight, daily use, and maintenance. Typically, batteries last between six months to three years.
Yes. For rentals, we can only offer standard, non-customized equipment.
If you are interested in financing, we do offer Care Credit and PayPal. See if you qualify using the links below.
Yes. We employ only the most highly qualified professionals and a thorough background check is performed on all of our technicians. It's our top priority to earn your trust.
Yes, we do provide estimates over the phone. However, please note that an estimate is based on the information about the make and model of your wheelchair that we receive over the phone.
It's important to recognize that this estimate is not a guaranteed price until we perform an in-person diagnosis of the wheelchair.
We hold equipment for a maximum of 30 days if no pick-up or redelivery is arranged. After this period, the equipment may be disposed of.